Frequently Asked Questions
This FAQ covers common support and usage questions related to our products.
Redetec is the leading 19” Rack mount cabinet Fire Detection and Extinguishing System on the global market, providing cost effective localised fire protection to the most valuable assets within the data centre comms room, eliminating the threat to business continuity due to fire.
The Redetec unit is perforated on the bottom, therefore it is suggested to install the standard unit at the top of the cabinet leaving 2U of free space below. However if installation at the top of the cabinet is not practical then we do offer remote detection as an option which enables you to place the detection at the top of the cabinet whilst installing the Redetec at any point with in the cabinet. We would always recommend installation of the Redetec to be as high up in the cabinet as possible.
The Redetec triggers as soon as the smoke detector(s) have detected presence of smoke, the Redetec is set to double knock as default but has the option for single knock. Once smoke has been detected the extinguishing agent, either Novec1230 or HFC227ea(FM200) releases over a period of approximately 9 seconds. As default the Redetec is set with a 10 Second delay between confirmed alarm and extinguishing agent release, however this delay can be easily changed to either 1, 5, 10, 15, 30 & 120 seconds.
Both HFC227ea (FM200) and FK-5-1-12 (Novec 1230) Extinguishants are non conductive, non corrosive and leaves no residue therefore it does not effect the equipment with in the cabinet.
Redetec Limited have the facility to service / re-charge the cylinders at our offices in Manchester, UK. We also hold stock of new replacement cylinders if a quick turn around is required.